Post & Packing Information

UK/Northern Ireland/Channel Islands: Postage & Packing is £4.10 per parcel.

Europe (incl. Ireland): Postage & Packing per parcel is 33% of the product order value within that parcel, with a minimum of £4.10

USA/Canada: We welcome all orders from the USA/Canada but because post costs vary so much, depending on the weight of your order, we do need to agree a P&P cost. This cost will be the exact post cost plus a small £1.50 packing fee, with a minimum of £4.10.

To enquire about the P&P costs select your goods from the online shop in the normal way, proceed to the checkout. If the delivery country is outside Europe, on the checkout page the phrase "If you do not already have an overseas Post & Packing delivery quote code to use, you must obtain one by clicking here" will be seen. Click the link, and an automatic "Request a Quote" form is raised that you can submit to us. We will reply to you by e-mail with the price of the postage & packing and a unique Postage & Packing Delivery Quote Code for you to use if you wish to proceed.

If you bypass the "Request a Quote" system and proceed anyway, an order will be raised (and your card debited with the product value) without any post & packing cost. Unless you have specified in the "Special Instructions" that we should dispatch the order and charge you the necessary post & packing cost, it is our policy to provide you with a post & packing quote for you to authorize BEFORE we can dispatch any goods to you.  

Alternatively you can simply Contact Us by e-mail, tell us the products that you would like and where you would like them sent to and we will reply with the postage & packing costs and your Postage & Packing Delivery Quote Code.

For instructions on using the Postage & Packing Delivery Quote Code and purchasing your goods please see the Ordering Help section.

Other International Destinations: As above for USA/Canada


Goods are usually dispatched within 48hrs of receiving the order and we use the airmail post/parcel service (we choose based on weight/size of parcel) provided by Jersey Mail/Royal Mail. This means that delivery to the UK is from a few days to 7 or 8 working days (depending on how efficient the postal service is working!). If you require a speedier service please enquire, and will try to provide a quotation using a reputable courier service.

PLEASE NOTE THAT OUR PRICES DO NOT INCLUDE ANY ELEMENT OF SALES TAX, VAT, JERSET GST OR IMPORT DUTY. CUSTOMS, EXCISE OR TAX AUTHORITIES AUTHORITIES IN THE COUNTRY OF DESTINATION MAY LEVY SUCH DUTIES. TO THE UK THERE IS AN £18 THRESHOLD, ABOVE WHICH, IN THEORY, VAT IS CHARGED ON THE FULL VALUE OF THE ORDER. IN PRACTISE A TINY PERCENTAGE OF PARCELS ARE STOPPED, AND VAT IS CHARGED. WE REGRET THAT WE ARE NOT ABLE TO REFUND THESE COSTS.